❓ Frequently Asked Questions
Q: Are you a factory or a trading company?
A: We are a manufacturer that specializes in glassware for many years.
Q: How can I get a sample?
A: Free sample orders are acceptable. Please contact us to specify the sample requirements you need.
Q: How do you guarantee the product quality?
A: Our quality control system includes 100% raw material inspection, 100% semi-finished product inspection, and 100% finished product inspection, along with random checks throughout production.
Q: What is the typical lead time?
A: Generally, the lead time is between 7 to 30 days. Exact delivery times depend on the specific product and order quantity.
Q: What kind of raw materials do you use?
A: We use high-quality, food-grade glass materials. Every batch is strictly managed and inspected by professional QC before production.
Q: What payment terms and currencies do you accept?
A: We accept USD, EUR, JPY, CNY, and more via T/T, L/C, Credit Card, PayPal, and Western Union. Delivery terms include EXW, FOB, CFR, and CIF.